Shipping policy

Last updated: June 15, 2026

Thank you for visiting and shopping at [Radielle Cosmetics]. The following terms constitute our shipping policy.

1. Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

If we experience a high volume of orders, shipments may be delayed by a few days. In the event of a significant delay, we will notify you via email or a website announcement.

2. Shipping Rates and Estimated Delivery Times

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

United States: 5–12 business days
International: 7–21 business days (if applicable)

Delivery delays may occur due to customs, carrier issues, or peak periods.

3. Shipment Confirmation and Tracking

You will receive a shipment confirmation email containing your tracking number once your order has shipped. Tracking information may take 24–48 hours to update.

4. Customs, Duties, and Taxes

[Your Store Name] is not responsible for any customs fees, import duties, or taxes incurred on your order. Any fees incurred during or after shipping are the responsibility of the customer.

5. Lost or Delayed Packages

Once a package status shows as "Delivered," we are not responsible for delays or lost packages caused by the carrier. However, we will assist you in contacting the carrier.

6. Incorrect Addresses

We are not responsible for orders shipped to an incorrect address provided by the customer. Please ensure your shipping information is accurate before placing your order.

7. Contact Us

If you have any questions regarding shipping, please contact us at:
Email: rk6pxkjkrv@privaterelay.appleid.com